In accordance with article L. 221-18 of the French Consumer Code, any subscription to a Subscription may be reimbursed without penalty upon simple request without justification within a period of 14 days by sending an email to firstname.lastname@example.org with the customer’s first and last name and the service concerned attached. Please note that this 14-day period begins at the time of subscription. There will be only one refund per bank account and per User Account.
Upon receipt of all of these documents, the User will be refunded the full amount paid to the Site within 10 days of receiving an email.
It is reminded that in application of the provisions of Article L.221-28 of the Consumer Code, the User may no longer exercise his right of withdrawal after using the Services (paid and/or free).
In general, all fees for purchases are non-refundable, and we do not provide refunds or credits for partially used periods. We may make an exception if a refund for a subscription offer is requested within fourteen days of the transaction date, or if applicable laws in your jurisdiction provide for refunds.
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